Effective Date: November 3, 2024

At TRYNGGi Technologies, we strive to deliver high-quality services and client satisfaction. Our Return and Refund Policy outlines the conditions under which refunds are issued for our services, ensuring transparency and clarity for our clients.

1. General Policy

TRYNGGi Technologies provides services related to website development, content management, and other digital solutions. Due to the nature of our business, refunds are typically limited, as each project involves time, resources, and expertise dedicated to custom work. However, we are committed to addressing any issues that arise with our services.

2. Eligibility for Refunds

Refunds may be issued at our discretion under the following circumstances:

• Service Not Delivered: If a project has not yet started, or if we are unable to deliver the agreed-upon service, you may be eligible for a full or partial refund.
• Project Cancellation: If you wish to cancel the project, you must notify us in writing within [specified time frame, e.g., 14 days] from the date of payment. Refunds may be issued depending on the stage of the project. For partially completed projects, a partial refund may be issued based on work already completed.
• Unsatisfactory Service: If the delivered service does not meet the agreed-upon standards outlined in the project agreement, we will make reasonable efforts to address and resolve the issues. If resolution cannot be achieved, a partial refund may be offered at our discretion.

3. Non-Refundable Services

Certain services are non-refundable due to their nature, including but not limited to:

• Custom Development Work: Once work has started on custom development, refunds are generally not available.
• Completed and Delivered Work: Services that have been fully delivered and accepted by the client are not eligible for a refund.
• Third-Party Fees: Any fees incurred from third-party services (e.g., hosting, plugins, software licenses) are non-refundable once paid, as these are not controlled by TRYNGGi Technologies.

4. Refund Process

If you are eligible for a refund, please follow these steps:

• Submit a Refund Request: Contact us at [contact email or phone number] with your refund request, providing details of the project and the reason for your request.
• Evaluation: We will review your request, assess the work completed, and determine if a refund is applicable based on the circumstances.
• Refund Issuance: Approved refunds will be processed within [specified time frame, e.g., 10-15 business days] through the original payment method.

5. Modification and Cancellation of Services

If you wish to modify or cancel an ongoing project, please contact us as soon as possible. Changes to the project scope may require a revised agreement and may affect timelines and costs. For cancellations, any completed work will be invoiced, and any unpaid fees will remain due.

6. Contact Us

If you have any questions or concerns regarding this Return and Refund Policy, please contact us at:

TRYNGGi Technologies
refunds@trynggi.com
+91-7800-430-430
178/2 Anand Vihar Colony, Prabandh Nagar, Mubarakpur, Lucknow Uttar Pradesh India – 226013